Southwest Suffers Technology Problem for a Second Straight Day. Southwest Airlines said on Tuesday that it was attempting to resume normal operations after a technical issue interrupted flights for the second day in a row. According to flight-tracking website FlightAware, by midafternoon, the nation’s fourth-largest airline had canceled roughly 500 flights and delayed over 1,300 others. Half of Southwest Airlines’ scheduled flights were canceled or postponed for the day due to the issues.
According to an agency spokesperson, the FAA halted all Southwest departures for roughly 45 minutes as the business attempted to resolve a computer issue. Southwest Airlines, located in Dallas, said a problem with the connection of the airline’s IT systems began at lunchtime Tuesday.
Dan Landson, the Communication Lead of Southwest Airlines, stated in an email, “Southwest is in the process of restoring regular operations following a temporary break in our flight activity Tuesday afternoon due to intermittent performance difficulties with our network connectivity.”.
He stated that staff was striving to minimize flight interruptions and advised passengers to check their flight status on Southwest’s website or seek assistance from the airline’s airport agents.
Southwest Suffers Technology Problem for a Second Straight Day. Southwest delayed around 1,500 flights on Monday night due to issues with a third-party weather data supplier. “Our third-party weather data supplier had intermittent performance difficulties early this evening, impeding the delivery of weather information that is necessary to fly our aircraft properly,” a company spokesman stated around 6:45 p.m. on Monday, June 14. According to the representative, all Southwest Airlines aircraft were grounded as their employees and partners worked to restore the connection. The vendor’s identity and the nature of the problem were not immediately disclosed. Flights resumed on June 14 at about 8:30 p.m. Delta Air Lines and Alaska Airlines both reported distinct technical issues affecting consumers attempting to book flights. On Twitter, some Delta passengers complained that only first-class seats were available for purchase on the airline’s website.
Airline technology systems are prone to errors and outages, which can disrupt thousands of flights. In recent years, a router failure paralyzed Southwest for days, while Delta staff at one airport used an outdated dot-matrix printer to generate boarding cards. Airlines employ massive, sophisticated IT systems that perform anything from assist with flight operations to operating mobile applications, and they are frequently layered with new applications.
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